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| Home : Group Activities : Engineering : QUALITY |
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We at VIKRAM INDIA LIMITED confirm that customer satisfaction, timely delivery and sales growth are our motto in the manufacture and sale of various types of Tea Processing Machines and Spares.
We are committed to continual improvement & shall strive for improving the effectiveness of the quality management systems as far as possible.
The entire system shall be reviewed periodically to judge its merit in relation to our operation. |
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| VIKRAM’S QUALITY OBJECTIVES :- |
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1. CUSTOMER FOCUSED OBJECTIVES
- 'Satisfy our customers' needs and expectations Make commitments we fully understand and believe we can meet
- Meet all commitments to customers on time
2. PERFORMANCE DRIVEN OBJECTIVES
- Verify that our products and services meet agreed requirements
- Monitor, benchmark and continuously improve our business, products and services, organization and employees' performance
3. ACHIEVE VIKRAM’S MISSION AND GOALS
- Sustain and develop business growth and Intellectual Property
- Ensure customer delight through quality of our products, timely deliveries, efficient after sales services, guaranteeing performances to the end users in terms of function, life cycle, cost and safety.
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We are proud to achieve the coveted Quality Certificate of ISO 9001-2000 for our Quality Control Policy and Documentation. We also follow the BIS Standard for Quality Control techniques.
The Quality Control department is equipped with sophisticated measuring instruments, while facilities of national testing laboratories are also used for ultrasonic and chemical testing.
We are committed to continual improvement & shall strive for improving the effectiveness of the quality management systems as far as possible. The entire system shall be reviewed periodically to judge its merit in relation to our operation. |
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